Privacy Policy

Qezvoro Invest Ltd. ("we", "organization", "Qezvoro Invest") pays maximum attention to the protection of your personal data and ensuring privacy. This Privacy Policy describes the methods of collecting, using, protecting and disclosing information about you when working with our services, including web resources, mobile applications and related tools (hereinafter - "Services").

By using the Qezvoro Invest trading platform services, you agree to the processing of data in accordance with the policy outlined in this Privacy Policy.

Personal identification information

• Basic information: full name, date of birth, place of birth, citizenship
• Contact information: residential address, mobile phone, email
• Financial data: information about income, sources of funds, investment experience, and financial goals
• Verification documents: copies of passport, driver's license, proof of income, bank statement
• Biometric data: photograph for Know Your Customer (KYC) procedures.

Information about activity on the platform

• Transaction history: trading data, deposits, withdrawals, account balances
• Technical details: IP addresses, browsers, operating systems, access timestamps
• Behavioral statistics: navigation paths, session duration, user preferences, search queries

Data from external providers

• Affiliate information: information from brokerage firms, partner banks, market data providers
• Public sources: data from open registries, media, social platforms (only publicly available information)
• Reference information: data obtained from reference checks and reviews

Provision of investment services:

• Creating and managing user profiles
• Execution of trading orders and investment operations
• Generate personalized AI recommendations and analytics
• Performing deposit operations, replenishment, and withdrawal of funds
• Providing technical support and customer service

Compliance with regulatory obligations:

• Carrying out KYC (Know Your Client) and AML (Anti-Money Laundering) procedures
• Filing reports with financial supervisory authorities
• Detecting and preventing fraudulent transactions
• Compliance with tax requirements and FATCA/CRS regulations

Qezvoro Invest platform development:

• Studying user behavior to improve the interface
• Creating innovative products and opportunities
• Improving AI algorithms (using anonymized data)
• Conducting marketing research and trend analysis

Communication tasks:

• Notifications about the status of trading operations and profile changes
• Alerts about new products, platform updates
• Providing educational content and market information
• Conducting service quality surveys

We may transfer your data to the following categories of third parties:

• Technology service providers: Cloud services (Google Cloud, AWS, Microsoft Azure) for hosting and data processing, Payment systems (acquiring banks, payment processors) for financial transactions, Information providers (Bloomberg, Refinitiv) for market data, KYC services (Jumio, Onfido) for document verification and identification.
• Regulatory and supervisory authorities: Financial regulators (SEC, FCA, CySEC, central banks, etc.) as part of mandatory reporting, Tax authorities to comply with FATCA, CRS, and national tax laws, Law enforcement agencies in the presence of official authorized requests.
• Business partners: Exchanges and brokerage firms to execute trade orders, Custodian banks to protect client assets, Insurance companies to ensure insurance coverage.

Important: We absolutely DO NOT sell or rent your personal information to third parties for commercial or marketing purposes.

Technical protection measures:

• Cryptographic protection: AES-256 for data at rest, TLS 1.3 for data in transit.
• Access control: multi-factor authentication, role-based permissions system.
• Security monitoring: continuous threat monitoring and unauthorized access attempt detection.
• Backups: regular backups in geographically dispersed data centers.

Organizational measures:

• Personnel training: regular information security training.
• Corporate policies: strict internal regulations for personal data processing.
• Independent audits: annual security audits by PwC and other auditing firms.
• Data segregation: physical and logical separation of client and corporate information.

Data subject rights

Under GDPR, you have the following rights: Right of access, Right to rectification, Right to erasure ('right to be forgotten'), Right to restrict processing, Right to data portability, Right to object, Right to withdraw consent. To exercise your rights, contact us at [email protected].

Storage periods:

Personal data is stored only for the period necessary to achieve the purposes of processing or in accordance with legal requirements. Active profile data is stored for the entire duration of the contract + 7 years after termination. KYC documentation is stored for 7 years after profile closure (AML legislation requirements). Transaction records are stored for 7 years (financial regulator requirements). Marketing data is stored until consent is withdrawn or 3 years after the last activity. Telephone call records are stored for 5 years (MiFID II requirements). Details of minors are deleted immediately upon detection.

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