Privacy Policy

Qezvoro Invest Ltd. ("we", "organization", "Qezvoro Invest") pays maximum attention to the protection of your personal data and ensuring privacy. This Privacy Policy describes the methods of collecting, using, protecting and disclosing information about you when working with our services, including web resources, mobile applications and related tools (hereinafter - "Services").

By using the Qezvoro Invest trading platform services, you consent to the processing of data in accordance with the principles established in this Privacy Policy.

Personal identification information

• Basic information: full name, date of birth, place of birth, citizenship
• Contact information: residential address, mobile phone, email
• Financial data: information about income, sources of funds, investment experience, and financial goals
• Verification documents: copies of passport, driver's license, income statements, bank statements
• Biometric data: photograph for Know Your Customer (KYC) procedures

Information about activity on the platform

• Transaction history: trading operation data, deposits, withdrawals, account balances
• Technical details: IP addresses, browsers, operating systems, access timestamps
• Behavioral statistics: navigation paths, session durations, user settings, search queries

Data from external providers

• Partner information: data from brokerage firms, partner banks, market data providers
• Public sources: data from open registries, media, social platforms (publicly available information only)
• Reference information: data received during verification of recommendations and reviews

Provision of investment services:

• Creating and managing user profiles
• Execution of trading orders and investment operations
• Generate personalized AI recommendations and analytics
• Performing deposit, funding, and withdrawal operations
• Providing technical support and customer service

Compliance with regulatory obligations:

• Carrying out KYC (Know Your Client) and AML (Anti-Money Laundering) procedures
• Filing reports with financial supervisory authorities
• Detection and prevention of fraudulent operations
• Fulfilling tax requirements and FATCA/CRS regulations

Development of Qezvoro Invest platform:

• Studying user behavior to improve the interface
• Creating innovative products and features
• Improving AI algorithms (using anonymized data)
• Conducting marketing research and trend analysis

Communication tasks:

• Notifications about trade operation status and profile changes
• Alerts about new products and platform updates
• Delivery of educational content and market analytics
• Conducting service quality surveys

We may transfer your data to the following categories of third parties:

Technology service providers:

• Cloud services: Google Cloud, AWS, Microsoft Azure for data hosting and processing
• Payment systems: acquiring banks, payment processors for financial transactions
• Information providers: Bloomberg, Refinitiv for market data
• KYC services: Jumio, Onfido for document verification and identification

Regulatory and supervisory authorities:

• Financial regulators: (SEC, FCA, CySEC, Central Banks, etc.) as required for mandatory reporting
• Tax authorities: to comply with FATCA, CRS, and national tax laws
• Law enforcement agencies: upon official, justified requests

Business partners:

• Exchanges and brokerage firms: to execute trade orders
• Custodian banks: for safekeeping of client assets
• Insurance companies: for providing insurance coverage

Important: We absolutely DO NOT sell or rent your personal information to third parties for commercial or marketing purposes.

Technical protection measures:

• Cryptographic protection: AES-256 for data at rest, TLS 1.3 for data in transit.
• Access control: multi-factor authentication, role-based permissions system.
• Security monitoring: continuous threat tracking and unauthorized access attempt monitoring.
• Backup: regular backups in geographically distributed data centers.

Organizational measures:

• Staff training: regular information security training.
• Corporate procedures: strict internal rules for personal data processing.
• Independent audits: annual security audits by PwC and other auditing firms.
• Data segregation: physical and logical separation of client and corporate information.

Your rights (GDPR):

You have the right of access, rectification, erasure, restriction of processing, data portability, and objection. To exercise your rights, contact us at [email protected].

Storage periods:

Personal data is stored only for the period necessary to achieve the purposes of processing or in accordance with legal requirements.

• Active profile data: entire duration of the agreement + 7 years after termination.
• KYC documentation: 7 years after profile closure (AML legislation requirements).
• Transaction records: 7 years (financial regulator requirements).
• Marketing data: until consent withdrawal or 3 years from last activity.
• Phone call records: 5 years (MiFID II requirements).
• Data of minors: immediate deletion upon discovery.

Use of Cookies:

We use necessary, functional, and analytical cookies. You can control cookie settings in your browser.

• Mandatory cookies: ensure basic site functionality (authorization, security).
• Functional cookies: save user preferences and settings.
• Analytical cookies: Google Analytics, Yandex.Metrica for resource usage analysis.
• Marketing cookies: personalize advertising and track campaign effectiveness.

You can manage cookie settings through your web browser settings or the Qezvoro Invest cookie control panel.